Before Your First Appointment

Insurance & Policies

Everything you need to know before your first appointment.

Coverage

Accepted Insurance

We work with a number of insurance providers to make therapy accessible. Please contact us or your insurance to verify your specific coverage before scheduling.

Contact Us to Verify Coverage

Iowa Medicaid

Wellpoint

Iowa Total Care

Molina Healthcare

Medicare

TriWest Healthcare

Midlands Choice

HealthPartners

Blue Cross Blue Shield

SISCO

UMR / UHC / United

Cigna / Evernorth

Aetna

Our Policies

Cancellation Policy

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows are subject to a $75 fee, as we are unable to fill that spot on short notice.

Confidentiality & Privacy

Your privacy is our priority. All sessions are confidential in accordance with HIPAA regulations. Information is only shared with your written consent or as required by law.

Good Faith Estimate

Under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining how much your medical and mental health care will cost. Ask us for your estimate before scheduling.

Billing Questions

For Billing or Insurance Questions

All billing inquiries, including questions about your bill, insurance claims, or payment, are handled by our billing partner, Streamlined Billing Solutions.

Kattie Valle, CPC

Streamlined Billing Solutions · Orlando, FL

Ready to Get Started?

Reach out today. We're here to answer your questions and help you take the next step.