Our Clinicians

Owner & Clinical Supervisor
Erika Bandilla is the owner of Flourish Counseling and a Licensed Independent Social Worker and Clinical Supervisor. She is deeply committed to helping individuals navigate life's challenges through her mental health services, offering compassion, insight, and evidence-based care. Erika works with clients facing anxiety, depression, relationship dynamics, and other complex life transitions, providing a safe and supportive space to explore, heal, and grow. She is especially passionate about Internal Family Systems (IFS), guiding clients to connect with and understand the different parts of themselves to foster healing and self-compassion. As a clinical supervisor, Erika also mentors and guides other clinicians on the Flourish Counseling team, fostering a culture of empathy, reflective practice, and high-quality care. She believes in the transformative power of therapy to help people uncover their strengths, honor their experiences, and move toward authentic, meaningful lives.

Clinical Director
Rosario Garcia Fino is a Licensed Mental Health Counselor and the Clinical Director at Flourish Counseling. She is fluent in both Spanish and English and earned her counseling degree from the University of Northern Iowa. Rosario brings a unique perspective to her work, building on her background in Physical Therapy from her native Bogotá, Colombia. She specializes in evidence-based mental health services, including Cognitive Behavioral Therapy (CBT) and Eye Movement Desensitization and Reprocessing (EMDR). She helps clients navigate trauma, anxiety, depression, eating disorders, chronic pain, chronic diagnoses, and other life challenges. With extensive experience supporting survivors of domestic violence and sexual assault, she is also trained to work with military personnel and their families. Rosario creates a safe, compassionate, and culturally sensitive space where clients feel understood and empowered to heal, grow, and develop the tools they need for lasting change.

Therapist
Katie believes that healing happens best in relationships that feel safe, respectful, and genuine. She brings a calm, approachable presence to therapy and adapts her work to fit each client's unique needs. Drawing from DBT, CBT, ACT, TF-CBT, solution-focused therapy, motivational interviewing, and Theraplay, Katie supports clients in building practical skills while also strengthening emotional connection and confidence. Clients often appreciate her laid-back style, sense of humor, and ability to make difficult topics feel more manageable. Katie is especially passionate about helping children and families feel supported, understood, and empowered. She also values helping adults reconnect with their strengths during overwhelming seasons of life. Katie has a special passion for working with children and families, using play-based and attachment-focused approaches to help kids express emotions, build regulation skills, and feel safe. Through Theraplay and trauma-informed care, she partners closely with caregivers to strengthen connection and support growth both in and outside of sessions.

Therapist
Lily enjoys working with individuals in a safe and trauma-informed manner. She works primarily with adults, offering a supportive and compassionate space to explore challenges, build resilience, and foster personal growth. With a focus on understanding each client's unique experiences, Lily helps individuals navigate life transitions, process trauma, and strengthen self-awareness. She believes in empowering clients to uncover their strengths and make meaningful changes to align with their values. Utilizing several modalities including CBT, MI, EMDR, and humanistic approaches, Lily is committed to providing a nonjudgmental and collaborative therapeutic environment where everyone can feel seen, heard, and supported.

Therapist
Isabella strives to create a safe, trauma-informed space for clients to reflect on themselves and their world through building strong, open, and compassionate therapeutic relationships. Isabella feels that collaboration is a key aspect of effective counseling, encouraging herself and clients to work together to find the answers they may need. Utilizing aspects of Constructivism, Mindfulness, IFS, Somatic, and Person-Centered therapy, Isabella aims to support her clients in practicing skills, self-compassion, and understanding themselves in a way which helps them through all phases of life. Isabella is passionate about working with those experiencing anxiety, depression, grief & loss, identity exploration, and trauma. As part of the LGBTQIA+ community, Isabella understands the importance of working with someone who will be there for you through all aspects of your life. She received her Master's of Arts in Clinical Mental Health Counseling from the University of Northern Iowa, is a National Certified Counselor, and is pursuing additional training in evidenced-based treatments.

Billing Department
Kattie Valle is a Certified Professional Coder (CPC) and the co-founder of Streamlined Billing. With extensive experience working with a variety of electronic health record (EHR) systems, she ensures that clients' insurance benefits are accurately set up and maintained. Kattie is dedicated to providing prompt, clear communication, especially for clients of the counseling team at Flourish Counseling, reaching out whenever insurance questions arise regarding mental health services, and making the billing process seamless and stress-free. Her expertise and attention to detail help both clients and providers navigate the complexities of insurance with confidence and ease.
Office Manager
Demi Smith is the Office Manager at Flourish Counseling and often the first friendly face or voice you encounter when reaching out to our practice. She keeps the day-to-day running smoothly so our clinicians can focus on what they do best — supporting you. Demi is here to help with scheduling, questions, and making sure your experience at Flourish feels welcoming from the very first contact.
A Little Something Extra
At Flourish Counseling, we believe growth happens in all kinds of ways. That's why we keep a propagation station in our office; a little hanging on our wall full of cuttings and starter plants that you're welcome to take home.
Have a cutting to share? Bring it in and leave it for someone else. It's our small way of nurturing community, one plant at a time.
Take a cutting.
Leave a cutting.
Located in our office at
1009 Decathlon Dr., Suite B
Waterloo, IA 50701
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